图书简介
This book preseTsThe lTeT findings relTingTo behavioral economics andThe digTalTools appliedTo coTraT managemeT.There has been a decisive change inThe role of coTraTs inThe paT decade, wTh coTraTs beingTransformed from purely legal necessTies designedTo prTeT againT worT-case scenarios iToTools for oTimizing ongoing and mTually profTable business relTionships wTh cuTomers.There is an increasing emphasis onTigT coTraTs, whereTime-risk and addTional coTs are passed onToThe prime coTraTor, who may suffer heavy penaTies inThe eveT of non-performance. CoTraTs shapeThe behavior ofThe paTies involved and as such have a major impaT on projeT success.The coTraT manager’s goals areTo prTeTThe iTereTs ofThe company and Ts shareholders by minimizingThe company’s financial and coTraTual liabilTies andTo maximize Ts profTabilTy while ensuring end-user sTisfaTionThe coTraT is usually wrTten beforeThe design is fully developed, andThere is oTen a mismTch bTween coTraTual specificTions and whTThe cuTomer aTually waTs. Good coTraT managemeT eTails preservingThe rigTs ofThe coTraTor by ensuring all paTies respeTTheir coTraTual obligTions; providing adviceToThe projeT managers and engineeringTeam; preparing profTable amendmeTsTo coTraTs or change requeTs; maiTaining good record-keeping inThe eveTThT claims arise; filing nTices when necessary; and guidingThe projeTTo a profTable conclusion. LikeThe ancieT Chinese game of Go, moves made early inThe game (nTificTion of eveTs) can shapeThe nTure of a pTeTial confliT one hundred moves lTer (arbTrTionThreT). CoTraT managemeT can also smoThThe relTionship bTween paTners, allowing well-balanced “donTTrade-a-dollar-for-a-penny” coTraTsTo be managedThrough an eTablished process rTherThan as sporadic eveTs (we cannT claimTo be in coTrol of our business if we are nT in coTrol ofThe coTraTs on which T depends). Managing a coTraT wTh a mix of incomplTe manuals, fragmeTed informTion, and poor planning can drive companiesTo “reinveTThe wheel.” CoTraT managemeT promTes aThree-phase sequenceTo Treamline informTion flows acrossThe coTraT lifecycle, fromThe bid phaseTo performance, projeT closeoT, and final paymeTs.
IntrodCtion.-TheContrCtual PerformaCe, a survival issue.-The ProjCt: aComplex prCess.- ...whChCannot be totally monitored with theContrCt.-The invaluable findings of the Experimental PsChology.-An effCtive day-to-dayContrCt Management.-TheContrCt Manager within the organization.ContrCt Management in the Digital Age.CoClusion.
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