The physical upgrading of the existing domestic and industrial building stock to improve energy performance is an essential part of a transition to a low carbon society. Successfully retrofitting buildings to improve energy performance is not simply a technological challenge, it is a complex socio-technical problem that needs to be addressed in a co-ordinated way, utilising skills and knowledge from a range of industrial and academic backgrounds. Within both the academic and practitioner communities there is a growing understanding of the scale and nature of the problem, one which encompasses issues such as policy and regulation, people and behaviour, supply chain and process, as well as issues of technology. Retrofitting the Built Environment discusses the factors that impact on the retrofit problem, providing a clear analysis of the main issues that the academic and industrial communities must engage with to resolve the problems of domestic energy and retrofit. The book is divided into four broad sections: Understanding the Problem Policy and Regulation Implementing and Evaluating Retrofit People and Communities Academic and industrial researchers, policy makers and industry practitioners will find each section covers a mix of policy, technical and social science issues, presented by both academic and industry authors, giving a wide and detailed perspective of the issue. The Editors Will Swan is a Senior Lecturer in Buildings Retrofit in the School of the Built Environment at the University of Salford. He leads a number of projects in the field of sustainable retrofit, covering a number of topics including monitoring, behaviour and retrofit project delivery, as part of Salford’s Applied Energy and Buildings Research Group. He sits on the Greater Manchester Buildings Group and also is Chair of the Retrofit Innovation Group. Philip Brown is Director and Senior Research Fellow at the Salford Housing & Urban Studies Unit (SHUSU) at the University of Salford. He is the lead academic on end-use energy demand within the Applied Energy and Buildings Research Group, and sits on Greater Manchester’s Low Carbon Economic Area group for Customer Engagement.

• 关于产品：
• ● 正版保障：本网站隶属于中国国际图书贸易集团公司，确保所有图书都是100%正版。
• ● 环保纸张：进口图书大多使用的都是环保轻型张，颜色偏黄，重量比较轻。
• ● 毛边版：即书翻页的地方，故意做成了参差不齐的样子，一般为精装版，更具收藏价值。
• 
  关于退换货：
• 由于预订产品的特殊性，采购订单正式发订后，买方不得无故取消全部或部分产品的订购。
• 由于进口图书的特殊性，发生以下情况的，请直接拒收货物，由快递返回：
• ● 外包装破损/发错货/少发货/图书外观破损/图书配件不全（例如：光盘等）
  并请在工作日通过电话400-008-1110联系我们。
• 签收后，如发生以下情况，请在签收后的5个工作日内联系客服办理退换货：
• ● 缺页/错页/错印/脱线
• 
  关于发货时间：
• 一般情况下：
• ●【现货】 下单后48小时内由北京（库房）发出快递。
• ●【预订】【预售】下单后国外发货，到货时间预计5-8周左右，店铺默认中通快递，如需顺丰快递邮费到付。
• ● 需要开具发票的客户，发货时间可能在上述基础上再延后1-2个工作日（紧急发票需求，请联系010-68433105/3213）；
• ● 如遇其他特殊原因，对发货时间有影响的，我们会第一时间在网站公告，敬请留意。
• 
  关于到货时间：
• 由于进口图书入境入库后，都是委托第三方快递发货，所以我们只能保证在规定时间内发出，但无法为您保证确切的到货时间。
• ● 主要城市一般2-4天
• ● 偏远地区一般4-7天
• 
  关于接听咨询电话的时间：
• 010-68433105/3213正常接听咨询电话的时间为：周一至周五上午8：30～下午5：00，周六、日及法定节假日休息，将无法接听来电，敬请谅解。
• 其它时间您也可以通过邮件联系我们：customer@readgo.cn,工作日会优先处理。
• 
  关于快递：
• ● 已付款订单：主要由中通、宅急送负责派送，订单进度查询请拨打010-68433105/3213。