图书简介

Contents: E.A. Fleishman, Series Foreword. Preface. Introduction. Part I: Learning and Understanding the FJA Model. The Work-Doing System. The Work Organization. The Worker. The Work. Reducing Friction in the Work-Doing System. Part II: Generating the FJA Data. Generating Task Data With Workers: The FJA Focus Group. Consulting With Management to Introduce FJA Into the Work-Doing System. The Use of FJA in TQM. Part III: Using FJA in HRM Applications. Recruitment--Attracting a Workforce. Selection--Testing Applicants. Selection--Interviewing Applicants. Training--Improving Worker Skill. Performance Appraisal--Acknowledging Worker Contributions. Career Development and Coaching--Encouraging Worker Growth. Pay--Rewarding Worker Performance and Growth. Job Design--Building Better Work. FJA and the Law--Meeting the Legal Test. Appendices: FJA Scales. Selecting Functional Job Analysts. Training and Accrediting Functional Job Analysts. FJA Task Bank Editing Manual.

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