图书简介

Part I: Introduction \\ Chapter 1: Becoming a Manager \\ What Managers Do \\ What is Management? \\ The Management Process \\ A Brief History of Management Theory \\ Managerial Roles \\ Managerial Behaviors \\ Skills Managers Need Today \\ Plan for this Textbook \\ Managerial Implications \\ Part II: Planning \\ Chapter 2: Making Decisions and Using Analytics \\ Make or Break Decisions \\ Decision Making in Organizations \\ Intuition \\ Decision Traps \\ Creative Problem Solving \\ Making Decisions Using Business Analytics \\ The Era of \"Big Data\" \\ Managerial Implications \\ Chapter 3: Ethics and Social Responsibility \\ What Role do Ethics and Social Responsibility Play in Effective Management \\ What do People Think of when they Think of Ethics? \\ Kohlberg’s Stages of Moral Development (Table) \\ Ethical Climate (Table) \\ Ethical Decision Making \\ The Importance of Corporate Social Responsibility \\ The Future of Corporate Social Responsibility \\ Managerial Implications \\ Chapter 4: Organizational Culture and Change \\ Chapter 5: Strategic Management \\ What is Sustainable Competitive Advantage \\ Strategic Planning \\ The Strategic Management Proces \\ Part III: Organizing \\ Chapter 6: Designing the Organization \\ Structure: Who Needs It? \\ What is Organizational Structure? \\ Dimensions of Organizational Design \\ Forms of Organizational Structure \\ Organization Structure Types \\ Levels of Management \\ Sociotechnical System and Job Design \\ Managerial Implications \\ Chapter 7: Communication \\ Oprah Winfrey’s Conversational Competence \\ What is Communication? \\ Language Barriers to Effective Communication \\ Improving Organizational Communication \\ Communication Challenges \\ Cross-Cultural Communication \\ Managing Knowledge in Organizations \\ Managerial Implications \\ Chapter 8: Designing Human Resource Systems \\ Will You Be Hired by a Chatbot? \\ The Functions of HRM \\ Staffing \\ Compensation \\ Training and Development \\ Strategic Human Resource Management \\ Managerial Implications \\ Part IV: Leading \\ Chapter 9: Understanding Individuals and Diversity \\ What Would You Do? \\ What is Personality? \\ Psychological Capital \\ Emotional Intelligence \\ Diversity Approaches \\ Generations at the Workplace \\ Managing Diverse Followers \\ Managerial Implications \\ Chapter 10: Motivation \\ The Puzzle of Motivation \\ What is Motivation? \\ Need Theories \\ Goal Setting \\ How to Give Effective Feedback \\ Expectancy Theory \\ Reinforcement Theory \\ Organizational Justice \\ Managerial Implications \\ Chapter 11: Managing Teams \\ Are You Pulling Your (Team) Weight? \\ What is a Team? \\ Team Goals \\ Team Development \\ Team Effectiveness \\ Team Challenges \\ Using Teams to Make Decisions \\ Team Decision Making \\ Managerial Implications \\ Chapter 12: Leadership \\ Measuring Leadership Effectiveness \\ What is Leadership? \\ Leadership Traits \\ Leader Behaviors \\ Contingency Theory \\ Relationships \\ Transactional Leadership \\ Transformational Leadership \\ Level 5 Leadership \\ Power and Influence \\ Contemporary Approaches to Leadership \\ Managerial Implications \\ Chapter 13: Managing in a Global Environment \\ Alexa is Making Some International Friends \\ What is Culture? \\ Hofstede’s Cultural Values \\ Project GLOBE \\ The Impact of Globalization on Management \\ The Global Mindset \\ Cultural Intelligence \\ Managerial Implications \\ Part V: Controlling \\ Chapter 14: Quality Management and Technology \\ What is Control? \\ Managing Quality \\ Management Audits \\ Designing Effective Control Systems \\ Chapter 15: Budget Control \\ What is Budgetary Control? \\ Types of Budgets \\ The Importance of Budgetary Control to Management \\ Designing an Effective Budget

Trade Policy 买家须知