Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement(Advances in Marketing, Customer Relationship Management, and E-Services)

利用消费者心理达到有效客户参与研究手册

商业经济学

售   价:
1549.00
发货周期:预计4-6周发货
作      者
出  版 社
出版时间
2016年07月22日
装      帧
精装
ISBN
9781522507468
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页      码
374
开      本
11.02 x 8.50 x 0.94
语      种
英文
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图书简介
Consumer behavior is becoming increasingly complex in the current global market. A broader understanding of the psychologically-driven motivation of consumers and characteristics of the consumer decision-making process is vital for effective customer engagement in the global economy.The Handbook of Research on Leveraging Consumer Psychology for Effective Customer Engagement provides current research on topics relevant to consumer beliefs, feelings, attitudes, and intentions and how best to utilize this research improving consumer appeal and relationships. Emphasizing critical topics in the field of consumer behavior research, this publication is a comprehensive resource for marketing professionals, managers, retailers, advertising executives, scholars, and graduate-level students in marketing, psychology, and MBA programs.
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