For comprehensive guidance on creating quality structures that support patient/provider collaboration; cost-effective solutions; and safe; efficient care; get the fully updated HQ Solutions; an official publication of the National Association for Healthcare Quality (NAHQ). Written by HQ experts and applicable to all practice settings; this essential resource offers healthcare quality professionals the theoretical and practical basis for safe; reliable; cost-effective care; including the use of state-of-the-art tools for measuring; monitoring; selecting; and managing data. Invaluable for preparing for the Certified Professional in Healthcare Quality® (CPHQ) certification exam; this is an optimal healthcare quality professional’s resource.Create a safer; more efficient care environment; with proven quality improvement practices …  •NEW quality and safety tools and techniques adaptable to any care setting•NEW and updated content on recent changes in U.S. healthcare quality requirements; legislation; and reform•NEW content on core skills and methods of organizational leadership; patient safety; performance and process improvement; and health data analytics•Key resource for HQ principles and practices—vital for healthcare quality professionals including nurses; instructors; researchers; consultants; and clinicians in all practice settings; including home care; hospices; skilled nursing facilities; rehab; and ambulatory care; as well as healthcare organizations; healthcare boards; and government agencies• Organizational Leadership•Leadership fundamentals and principles; quality and safety infrastructure; strategic planning; and change management•Real-life scenarios solved with proven leadership formulas and evidence-based solutions•Performance measures; key performance and quality indicators; and performance improvement models•Accreditation; Regulation; and Continuous Readiness•Impact of regulations on healthcare quality and safety•Continuous readiness activities•Organizational assessment; survey procedures; and more•Health Data Analytics•Foundations of a solid data management system•Tools; approaches; and application of data management systems; data collection; interpretation; and reporting•Analysis tools and basic statistical techniques and methods•Patient Safety•Practical tools for safety assessment; planning; implementation; and evaluation•Components of a safety culture•Effective risk management strategies•Performance; Safety; and Process Improvement•Key principles and practices•Critical pathways; effective team building; decision support; benchmarking•IOM imperatives; analysis and interpretation of data; decision-support tools; and more   About the Authors/EditorsLuc R. Pelletier; MSN APRN PMHCNS-BC CPHQ FNAHQ FAAN; is Senior Specialist in Nursing at Sharp Mesa Vista Hospital; an adjunct professor at the University of San Diego Hahn School of Nursing and Health Science; a core adjunct faculty member at National University; and a healthcare consultant in San Diego; California.Christy L. Beaudin; PhD LCSW CPHQ FNAHQ is Principal Consultant with CL Beaudin & Associates in Los Angeles; CA and is adjunct faculty at the University of Redlands.

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