Handle questions about pediatric care with confident accuracy: Telephone Triage Protocols for Pediatrics is the quick-access guide to providing fast; efficient phone assessments and accurate care recommendations.   This comprehensive; on-the-spot resource lists a broad range of symptoms alphabetically. A flow chart format provides the crucial Yes or No questions to ask; with each answer moving quickly to optimal recommendations or instructions. A vital resource for all nurses; this is irreplaceable to those in pediatric or family practice.   Tap into top-level guidance for fast; efficient assessments …•Step-by-step guidance for making accurate assessments—170 proven protocols addressing a wide range of symptoms; disorders; and medical emergencies; for newborn to age 18•Sorts life-threatening problems from those not requiring physician or emergency care—callers are directed to make an appointment; seek emergency care; or follow home care instructions•Increases consistency of advice and documentation•Supports nurses of all knowledge and experience levels•Color tabs for each section enable quick access•Symptoms alpha-organized and grouped by level of urgency; addressing injuries; trauma; pain; swelling; and other symptoms for:•Head; eyes; ears; nose; throat; mouth; back; neck; arm; and leg•Body system problems – chest/cardiovascular; respiratory GI; genital/obstetrics and gynecological problems; urination; and skin problems•Chronic and infectious diseases•Behavioral problems•Infant-specific problems Sections under every symptom include:•Key Questions to ask the caller•Other Protocols to Consider•Reminders – for proper documentation•Assessment – symptoms and conditions that determine urgency•Actioncolumn – Following Yes or No answers to assessment questions; with emergency actions appearing first•Immediate actions – proven protocols and/or referrals to emergency; physician; or at-home care•Home Care Instructions – before emergency care; before appointment; or at-home care•Emergency Instructions – in-the-moment first aid•Report the Following Problems – what caller should tell their physician or emergency department•Seek Emergency Care Immediately – if certain symptoms occur Must-have resource for medical offices; clinics; schools; emergency departments; urgent care centers; home health agencies; and managed healthcare providers    About The Authors   Julie Briggs; RN; BSN; MHA; is Director of the Emergency Department at Good Samaritan Community Healthcare in Puyallup; Washington.   Mikki Meadows-Oliver; PhD; RN; PNP-BC; is an Associate Professor at the Yale University School of Nursing in Orange; Connecticut.  

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