Now including an all-new chapter on professional boundaries and the Internet; this fully updated 4th Edition of Nina McIntosh’s The Educated Heart; by Laura Allen provides a conversational style; easy-to-understand explanations of complex psychological dynamics; and practical suggestions for handling everyday boundary situations. Packed with real-world examples; and compelling online videos; this practical; compassionate book explores common situations bodyworkers and massage therapists encounter on the job and provides compassionate support and up-to-date information to help readers establish the solid professional boundaries they need for career success and personal well-being. The Fourth Edition includes enhanced coverage of the dynamics of the client-practitioner relationship; including specific suggestions for what to say to clients in difficult situations; as well as integrated coverage of the many boundary and confidentiality issues related to social media.•New Consider This … features provide thoughtful suggestions for making career-affecting choices; as well as important issues to consider in day-to-day practice.•Coverage of professional boundaries and the Internet now appears in an all-new chapter and is integrated throughout the book to help students understand the myriad boundary issues involved in the use of technology and social media.•New Real Experience boxes; contributed by actual practitioners; discuss the problems and dilemmas they’ve confronted in their own practices.•Whimsical drawings illustrate common scenarios; enhancing the friendliness of the text.•Questions for Reflection help readers process and internalize key content.•Key Terms are boldfaced in the text; defined in the margins; and gathered together in a back-of-the book glossary.•Increased coverage of the boundary problems faced by those who work in spas; physicians’; or chiropractors’ offices or for massage therapy businesses highlight challenges specific to these settings.•Online Client Videos; many new to this edition; depict common problematic situations in a compelling and memorable way.

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