Risky Work Environments:Reappraising Human Work Within Fallible Systems

图书简介

Risky Work Environments provides new insights into the multiple and dynamic trajectories of both near misses and mistakes in complex work environments, based on actual case examples. It also studies the interactions between various activity systems or work practices (design, maintenance, incident investigation, regulation, operation) and their consequences for operational performance. The role of rules and regulations is explored, considering the consequences of deviations and the limitations of enforced compliance. Further, the book explains how to search for, think about and act on information about vulnerability, near misses and mistakes in a way that emphasizes accountability in ways that are not punitive but instead responsible, innovative and provide opportunities for learning.

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Yale University Library

Princeton University Library

Contents: Introduction: shifting the focus to human work within complex socio-technical systems, Pascal Béguin, Christine Owen and Ger Wackers; Part I Identifying System Vulnerabilities within Incident and Accident Analysis: Learning from accidents: analysis of normal practices, Lenna Norros and Maaria Nuutinen; Derailed decisions: the evolution of vulnerability on a Norwegian railway line, Ragnar Rosness; Offshore vulnerability: the limits of design and the ubiquity of recursive process, Ger Wackers. Part II Accomplishing Reliability within Fallible Systems: Channelling erratic flows of action: life in the neonatal intensive care unit, Jessica Mesman; How do individual operators contribute to the reliability of collective activity? A French medical emergency centre, Jacques Marc and Janine Rogalski. Part III Enhancing Work Practices Within Risky Environments: When users and designers meet each other in the design process, Pascal Béguin; Near misses and mistakes in risky-work: an exploration of work practices in high-3 environments, Christine Owen; Conclusion: towards developmental work within complex and fallible systems, Christine Owen; Index.

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Risky Work Environments:Reappraising Human Work Within Fallible Systems 危险的工作环境 工业心理学

Risky Work Environments:Reappraising Human Work Within Fallible Systems

危险的工作环境
工业心理学