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Contents: Preface ? a word about the trainer; Scope of training; Defining investment in people; Who has to be trained and when?; Understanding learning problems; Techniques of establishing training needs; Case study 1: training analysis of a manual skill; Case study 2: operation of a special purpose machine and learning design; Management training analysis; Initial requirements for costing and evaluation of training; Appendix; Cost of not training; Cost-value relationship in training; How training costs are caused and recorded; Costing treatment of training costs; Planning for training and controlling training costs; Evaluation of training; On-line training;The last word?; Bibliography; Index.

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