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1 New Managerialism and Public Service Organizational Reform: From Regulated Autonomy to Institutionalized Distrust; 2 The Changing Context of University Knowledge Work: the UK Higher Education System from the 1960s to the 21st Century; 3 The Knowledge Worker in the Divided University; 4 Manager-Academic Identities, Practices and Careers in the Contemporary University; 5 Learning How to Do the Management of Academic Knowledge Work in Universities; 6 Values, Public Service, the University and the Manager-Academic; Appendix 1 Questions and Themes Used in the Economic and Social Research Council Project Focus Groups and Interviews

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