图书简介

Foreword \\ Introduction \\ Life Skills Defined \\ Life Skill Education \\ Integrating Life Skills with Technical Skills \\ Skill and Competency \\ Using the Manual \\ General Guidelines for the Trainers \\ Special Features of the Manual \\ Section A – The Modules \\ Module 1 – Self-awareness, Self-confidence, and Self-esteem \\ Self-awareness \\ Self-confidence \\ Self-esteem \\ Suggested Guidelines for the Trainers \\ Exercise 1 \\ Exercise 2 \\ Exercise 3 \\ Exercise 4 \\ Module 2 – Interpersonal Communication \\ Understanding Interpersonal Communication \\ What is Effective Communication? \\ Skills in Interpersonal Communication \\ Barriers to Effective Communication \\ Suggested Guidelines for Conducting the Session \\ Exercise 1 \\ Exercise 2 \\ Exercise 3 \\ Module 3 – Interpersonal Relationships \\ Understanding Interpersonal Relationship \\ Interpersonal Relationship at Workplace \\ Personal Qualities That Influence Interpersonal Relationships \\ Skills in Interpersonal Relationship \\ Suggested Guidelines for Conducting the Session \\ Exercise 1 \\ Exercise 2 \\ Exercise 3 \\ Exercise 4 \\ Module 4 – Conflict—Dimensions and Resolution \\ Understanding Conflict—Definition and Meaning \\ Intrapersonal Conflict (Personal Dilemmas) \\ Interpersonal Conflict and its Dimensions \\ Preventing Interpersonal Conflict \\ Styles for Management of Interpersonal Conflicts \\ Interpersonal Conflict Resolution Strategies \\ Skills in Resolving Interpersonal Conflict \\ Resolving Interpersonal Conflict— Suggested Steps \\ Intra-group Conflicts \\ Sources of Conflict in an Organisation \\ Suggested Guidelines for Conducting the Session \\ Exercise 1 \\ Exercise 2 \\ Module 5 – Management of Stress \\ Stress and People \\ Internal Stressors \\ External Stressors \\ Causes of Stress at Workplace \\ General Strategies to Manage Stress \\ Things You Can Do to Avoid or Manage Stress \\ Suggested Guidelines for Conducting the Session \\ Exercise 1 \\ Exercise 2 \\ Exercise 3 \\ Module 6 – Positive Thinking \\ Understanding Positive Thinking \\ Manifestations of Positive Thinking and Attitude \\ On Way to Developing a Positive Attitude! \\ Suggested Guidelines for Conducting the Session \\ Exercise 1 \\ Exercise 2 \\ Module 7 – Critical Thinking and Creative Thinking \\ Understanding Critical Thinking \\ Some Prominent Features of Critical Thinking \\ What Critical Thinking is Not \\ Three Parts of Critical Thinking \\ Critical Thinking—Its Application in Our Day-to-day Life \\ Skills in Critical Thinking \\ Profile of a Critical Thinker \\ Understanding Creative Thinking \\ Creative Thinking Versus Critical Thinking \\ Improving Your Creative Abilities \\ Creative Thinking Skills \\ Profile of a Creative Thinker \\ Suggested Guidelines for Conducting the Session \\ Exercise \\ Mini-exercise 1 \\ Mini-exercise 2 \\ Mini-exercise 3 \\ Mini-exercise 4 \\ Module 8 – Empathy \\ Understanding Empathy \\ Elements of Empathy \\ Types of Empathy \\ Using Empathy Effectively \\ Suggested Guidelines for Conducting the Session \\ Exercise 1 \\ Exercise 2 \\ Module 9 – Problem Solving and Decision-making \\ Understanding Decision-making \\ Understanding Problem-solving \\ Process of Problem-solving and Decision-making \\ Decision-making Methods \\ Steps in Problem-solving and Decision-making \\ Participatory Decision-making—Core Values \\ Individual Decision-making \\ Factors That Influence Individual Decision-making \\ Individual Decision-making Under Stress—Strategies \\ Suggested Guidelines for Conducting the Session \\ Exercise 1 \\ Exercise 2 \\ Section B – Delivering an Effective Training Programme \\ I – Beginning an Active Training Programme \\ Opening the Programme \\ Tasks for the Trainer \\ II – Creating and Maintaining Learning Environment \\ Elements of Healthy Learning Environment \\ Your Basic Tools for Creating Learning Climate \\ III – Planning a Training Session—Writing a Session Plan \\ What is a Session Plan? \\ Why Do You Need a Session Plan? \\ IV – Question–Response Approach— A Tool for Promoting Participation \\ Questions–Response Approach Can Be Helpful in Many Ways \\ Question–Response Technique—Guidelines to Enhance its Usefulness \\ Trainers’ Inner Restraints with Respect to Questions \\ Questions about Questions \\ V – Using Training Methods Effectively \\ Lecture \\ Group Discussion as a Method of Training \\ Brainstorming \\ Case Study Method \\ Preparing and Using Training Support Materials \\ References

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